FAQs

Where do Azurfa Archives pieces come from?

Our pieces are carefully sourced from vintage collections and trusted suppliers specializing in high-quality sterling silver jewelry. Each ring is unique and carries its own story.

Are the rings made of real silver?

Yes. All our rings are crafted from authentic 925 sterling silver, ensuring durability and natural shine. Every piece is inspected for quality before being shipped.

How can I find my ring size?

You can refer to our size guide available on each product page. If you’re unsure, we recommend measuring a ring you already own or visiting a local jeweler to confirm your exact size.

Do you offer gift packaging?

Yes. All orders come in elegant and secure packaging, perfect for gifting or safekeeping. If you’d like to include a personalized note, you can request it when placing your order.

How long will it take to receive my order?

Domestic orders within the United States usually arrive within 3 to 6 business days.
International shipping typically takes 7 to 15 business days, depending on the destination and customs procedures.

- Please note that occasional delays may occur due to the carrier or external factors such as holidays or customs processing.

How much does shipping cost?

  • Domestic shipping (United States): $5.90 USD

  • International shipping: $12.90 USD
    All shipping costs are the responsibility of the customer.

Can I return a product if it doesn’t fit?

Yes, you may request a return within 5 calendar days of receiving your order, as long as the item has not been worn, altered, or damaged.
Return shipping costs are also the responsibility of the customer.

When will I receive my refund?

Once we receive and inspect your returned item, your refund will be processed within 5 to 10 business days, depending on your payment method.

Do you offer resizing or repairs?

We currently do not offer resizing or repair services. However, we recommend visiting a local jeweler who specializes in silver jewelry if you need to adjust the size.

How can I contact you?

You can reach us at support@azurfaarchives.com or through the contact form on our website.
We respond to all inquiries within 24 to 48 business hours.